John Deere appoints new Branch Customer Support Manager

Bob Holt has been appointed Branch Customer Support Manager for the UK and Ireland at John Deere Limited.

Holt replaces Stuart Minter, who has retired from the company after more that 36 years with the company.

Holt holds a Diploma in Agricultural Engineering from Caythorpe College and a BSc in Agricultural Technology and Management from Cranfield Institute of Technology.

He started out in John Deere as a branch management trainee in April 1994 and became a demonstrator in July that year, followed by assignments as a training instructor and area manager product support (AMPS).

In February 2001 Holt accepted a field service position at the John Deere harvesting equipment factory in Ottumwa, Iowa, USA, the company says.

In June 2003 he moved to Germany to become a senior service engineer, it says.

After returning to the UK in January 2005, John Deere says he held the positions of harvesting product support specialist, manager technical services/customer support and division customer support manager.

Holts predecessor, Minter, joined John Deere Limited in 1979 as a service trainee and technical instructor at the UK training centre.

He was subsequently area service manager and then territory manager for southern England before becoming division service manager for the UK and Ireland in 1986 and then customer support manager in 2010, the company says.

Stuart was responsible for developing John Deere’s national dealer service standards, and was closely involved with the industry-wide ‘Look Behind You’ campaign to promote safe tractor and trailer braking.

He was also a Chairman of the AEA service managers committee, John Deere says.